Returns & Exchanges
We want you to be fully satisfied with your Stetson purchase, which is why we offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that certain limited-edition releases and final sale items are not eligible for exchange or refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided via email and securely attach it to your original shipping box.
Drop Off Package
Deliver your package to any authorized carrier location, ensuring you obtain a receipt for tracking purposes.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing